Traveler Protection

HolidayCottagesToRent.net travel protection guarantee Online Trust
  • If you rent your rural with us, you will remain attached to the HolidayCottagesToRent.net travel protection guarantee


  • Here at HolidayCottagesToRent.net we specialize in rural tourism, but what we really like is that our clients repeat the experience as a sign of a satisfactory and successful rural getaway.

  • From the moment you search for your ideal holiday cottage, and always paying attention to the smallest detail, at HolidayCottagesToRent.net we will put our best people to make sure your trip takes place without surprises. To do so, HolidayCottagesToRent.net has developed the traveler protection program, our way of making us worthy of your trust and making sure you will want to repeat the experience with us many times..

  • If you decide to rent your directly with an owner, you decide to be left completely on your own. If, on the other hand, you rent your through HolidayCottagesToRent.net, our team will follow you trough every step of the process until your stay in the rural has finished. Because we know your holidays are sacred, trust HolidayCottagesToRent.net.

Responsibility in our service
Our team verifies the published properties so that they meet the current regulations and are duly registered. We also have a review system that acts as a means of external control so that our properties are subjected to the highest standards of professionalism. Ratings and reviews always come from validated customers who have rented through our platform.
Payment safety through our platform
The payments that you make through HolidayCottagesToRent.net are covered by our guarantee of traveler protection. We also use of the same technology used by the most important and safe banks in the world use.
Our customer service team
Our Rural Planners' are specially trained in caring for our travelers and will always be ready to help you from the beginning of your search for until "the big day" for your getaway Contact us now!.
Los pagos que realices a través de la plataforma de pago de CasasRurales.net están cubierto por la nuestra Garantía de Pago.

Esta garantía da la seguridad a nuestros clientes de que nunca van a perder un pago realizado a través de nuestro portal. Además de la protección al viajero, nuestra garantía de pago no tiene un coste añadido.

Las características de nuestra garantía de pago son:

- En el infrecuente caso en el que un alojamiento cancele el alquiler realizado, CasasRurales.net devolverá con gusto la cantidad pagada de forma íntegra a través de nuestro sistema.
- Para poder acogerse al reintegro de la cantidad abonada, el pago debe haberse realizado a través de CasasRurales.net. Puedes preguntar al alojamiento rural que quieres alquiler cómo pagar a través de CasasRurales.net.
- Los viajeros que decidan cancelar por su cuenta el alquiler del alojamiento no entran dentro de esta garantía, y pasan a estar sujetos de la política de cancelación con la que realizaron la reserva online.
- ¿Necesitas ayuda para cambiar la fecha o el alojamiento reservado? Haremos todo lo que esté en nuestras manos para remplazar el hospedaje reservado por otro equivalente.
- Si no estás 100% satisfecho con el alojamiento rural contratado, queremos saber por qué. Contáctanos en info@casasrurales.net o utiliza nuestro sistema de valoraciones.
- El éxito de tu escapada rural es nuestra reputación. No estaremos plenamente satisfechos hasta que tú también lo estés.

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